Solution 3: Change your Outlook profile’s encryption settingsĪccording to reports, issues such as this one can occur when using Microsoft Outlook to connect to a Microsoft Exchange account with certain encryption settings. Check to see if the problem has been fixed.
Thankfully, though, a Windows computer’s DNS can be flushed quite easily. Some kind of a hiccup with your computer’s DNS can also be responsible for this problem. That being the case, you should disable (or better yet, uninstall) any and all third-party computer security programs you have installed on your computer and check to see if that gets rid of this error message and allows Outlook to successfully communicate with Microsoft Exchange. This is one of those instances – third-party computer security programs can interfere with Outlook and cause an array of different problems, this one included.
While all of these applications have been designed with the good of the users in mind, they can sometimes do more harm than they do good. There are tons of third-party computer security programs (antivirus, anti-malware and firewall programs, what have you) out there for the Windows Operating System. The following are the solutions that have proven to be the most effective in combating and resolving this issue: Solution 1: Disable any and all third-party computer security programs On the bright side, however, there’s a lot a user affected by this problem can do to try and get rid of it and have Outlook successfully interface with the Microsoft Exchange account. What’s worse is that this problem is a threat across all versions of the Windows Operating System and all iterations of Outlook, meaning that any Outlook user on any version of Windows can be affected by it. That being the case, not being able to successfully configure a Microsoft Exchange account into Outlook can prove to be quite the bother. Outlook is arguably the most commonly used email client available for the Windows Operating System, and Microsoft Exchange happens to be an extremely popular email service.
Outlook must be online or connected to complete this action.” “ The connection to Microsoft Exchange is unavailable. The error message has an OK button that can be clicked on to dismiss it, but clicking on OK simply leads to a dialog box popping up asking for the user’s Microsoft Exchange server and User Name, but typing in the credentials and clicking on Next doesn’t work either. Described below is the error message that countless Outlook users have reported seeing when they either launch Outlook or try to configure Outlook on their computers for the very first time.